Septic trouble doesn't keep office hours. Neither do we.
Backups, pumping, Title 5 inspections and repairs for homes across Southeastern Massachusetts. Call any time and a real answer is on the line, day or night.
What happens when you call
Even at 2am on a holiday, you won't get a voicemail box.
- 1We answer and ask one question: is this an emergency?
- 2For a backup or overflow, our on-call tech is alerted right away.
- 3You get a callback to confirm the visit and next steps.
Everything your septic system needs
One local crew for emergencies, routine pumping, inspections and repairs.
Emergency service
Backups, overflows, alarms and sewage in the yard. On call 24/7, including holidays.
Tank pumping
Routine pump-outs to keep your system healthy, with a reminder when you're due next.
Title 5 inspections
Inspections for home sales, scheduled around your closing date.
Repairs
Baffles, pipes, pumps and alarms diagnosed and fixed by our own crew.
Signs you should call now
If you see any of these, don't wait until Monday.
- Water or sewage coming up through a floor drain or tub
- Toilets that won't flush, or several slow drains at once
- Wet, soggy ground or sewage smell over the tank or leach field
- Your septic alarm is sounding
While you wait for the tech
- Stop running water: no laundry, dishwasher, showers or flushing.
- Keep kids and pets away from any sewage.
- Never open or climb into a septic tank.
- If anyone is in danger, call 911 first.
Local to the towns that run on septic
Much of our area has no town sewer, so we keep trucks close by.
Common questions
How often should my septic tank be pumped?
Most household tanks need pumping every 3 to 5 years, depending on tank size and how many people live in the home. We'll note your date and remind you when you're due.
Do you really answer at night and on holidays?
Yes. Every call is answered, any hour. Emergencies go straight to our on-call technician, and routine requests get a callback to set a time.
I'm selling my house. Do I need a Title 5 inspection?
In Massachusetts, most home sales with a septic system need a Title 5 inspection. Call us with your closing date and we'll fit the inspection in ahead of it.
How much does a pump-out cost?
It depends on tank size and access. Call or send a request and we'll give you a straight price before we come out.
Not an emergency? Send a request.
Tell us what you need and we'll call back to set a time. For a backup or overflow, please call instead.
Backup at 9pm? Call us.
Nights, weekends and holidays. Someone always answers.
Bayline Septic